Privacy Policy

1. Overview

This policy explains what information Foxvenue ("we", "us") collects through this website, why we collect it, and how it is used. By submitting a form or contacting us through this site, you agree to the practices described here.

2. Information We Collect

We collect information you choose to give us, typically through our contact and quote-request forms or over WhatsApp. This may include:

• Your name and company/team name
• Email address and phone/WhatsApp number
• Details about your order or project (e.g. product category, quantity, requirements)

We do not knowingly collect sensitive personal information, and we do not use tracking cookies for advertising purposes on this site.

3. How We Use Your Information

We use the information you provide to:

• Respond to your enquiry and prepare quotes or proposals
• Process and fulfil orders or projects you confirm with us
• Communicate with you about your order, project or account via email or WhatsApp

4. Third-Party Tools

Quote and contact forms on this site are processed through Zorow CRM, which stores submitted lead details on our behalf so we can follow up. We also communicate with customers over WhatsApp. Both services have their own privacy practices governing how they handle data in transit and storage.

5. Data Sharing

We do not sell or rent your personal information to third parties. Information is only shared with service providers (such as our CRM) to the extent necessary to run our business and respond to you.

6. Data Retention

We retain enquiry and order information for as long as needed to fulfil orders, respond to follow-up questions, and meet any applicable legal or accounting requirements.

7. Your Rights

You can ask us to access, correct, or delete the personal information we hold about you at any time by writing to foxvenueind@gmail.com.

8. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision.

9. Contact Us

Questions about this policy can be sent to foxvenueind@gmail.com or via WhatsApp.